Stay Interview Manager Training
The Stay Interview Manager (SIM) program brings the power of Stay Interviews to leaders at all levels to improve their retention and raise their employee engagement scores. A Stay Interview is a structured discussion a leader conducts with each individual employee to learn the specific actions she must take to strengthen that employee’s engagement and retention with the organization. This program is designed to give you all the tools and information needed to implement Stay Interviews with your employees.
Trusted Resource
Dick Finnegan is a powerful speaker, consultant and THE authority on Stay Interviews. As author of The Power of Stay Interviews for Engagement and Retention, the top-selling SHRM-published book of all time, Dick has spent years perfecting methods and programs for engagement and retention. BusinessWeek said it best when they said, “Finnegan offers fresh thinking for solving the turnover problem in any economy”.
What People Are Saying
“The Stay Interview Manager program hits home that trust is the key to retention and how powerful it is to the supervisor relationship.”
– K. HARDY, SPHR, HUMAN RESOURCES MANAGER, WAYNE FARMS LLC
Ready to Complete Your Stay Interview Manager Training?
We have three levels of the Stay Interview Manager program available. Each offers an online learning program with 12 modules, resources and certification credits. Two of our options include training and coaching sessions to supplement your online learning and answer questions specific to your company. Jump start your employee engagement and retention right away!
FREE TRIAL
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Course enrollment for one participant for Module 1
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24/7 availability through our e-learning platform to fit your schedule
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One full module with videos, resources and exercise handouts included
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A check for understanding at the end to assure learning goals are achieved
Bronze
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Access to All 13 Courses for 1-Year
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Course enrollment for one participant for full SIM course
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24/7 availability through our e-learning platform to fit your schedule
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Program resources including forms and exercises
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Checks for understanding throughout the program to assure learning goals are achieved
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Certificate of completion and badge for resume and profiles
Silver
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Everything from the Bronze Package:
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Access to All 13 Courses for 1-Year
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Course enrollment for one participant for full SIM course
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24/7 availability through our e-learning platform to fit your schedule
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Program resources including forms and exercises
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Checks for understanding throughout the program to assure learning goals are achieved
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Certificate of completion and badge for resume and profiles
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One 30-minute call to introduce Stay Interviews to your leader and executive team
Gold
MOST POPULAR!The most popular, comprehensive and robust program we offer
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Everything from the Silver Package:
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Access to All 13 Courses for 1-Year
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Course enrollment for one participant for full SIM course
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24/7 availability through our e-learning platform to fit your schedule
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Program resources including forms and exercises
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Checks for understanding throughout the program to assure learning goals are achieved
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Certificate of completion and badge for resume and profiles
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One 30-minute call to introduce Stay Interviews to your leader and executive team
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Three scheduled user group conference calls at 30/60/90 days
13 Total Courses:
A Stay Interview is a structured discussion a leader conducts with each individual employee to learn the specific actions she must take to strengthen that employee’s engagement and retention with the organization. This module sets the stage to implement the stay interview process with your team.
The single-most important skill leaders on all levels must bring to improve retention is to build trust. Recognition, coaching, rewarding all matter, too, but all lose their value if your team doesn’t trust you and other leaders in your organization. Learn three day-to-day behaviors to build trust with your employees.
Anticipating your employees’ needs is just the first of nine specific steps you will learn in this module to prepare you to effectively conduct your stay interviews . A communications script is provided to introduce Stay Interviews.
Listening & Taking Notes: The first stay interview skills for success are listening and taking notes. Both tell your employee what you say is important to me. This module guides you on how to demonstrate both skills effectively during a Stay Interview.
The next essential stay interview skill is probing. In this module learn the 5 Stay Interview key questions to ask and recommended probes for each question. Employees know you care when you actively push to learn more by asking Tell me more/Give me an example/How often did that happen?
Taking responsibility is the final and probably least expected stay interview essential skill. Employees won’t trust you if you blame others, including those above you. This module teaches the best methods and phrases for supporting company policies rather than avoiding responsibility for them.
In this module we’ll present 5 real-world scenarios for managing stay interviews, each featuring a different kind of employee. You’ll learn a recommended action plan to engage and retain employees like these on your team.
Stay plans must be unique, designed to fit the one-of-a-kind needs of each. Learn the important components of a stay plan in this module along with probes and potential stay plan solutions for 13 common topics.
Closing means summarizing and committing to act. This module includes the closing script for the Stay Interview. After closing, forecast how long your employee will stay. Learn clues to updating your retention forecast which can be done at anytime.
Raising hidden performance issues is just one way to nullify every bit of progress your stay interviews offer. In this module you will learn the key actions to avoid when preparing to conduct stay interviews with your team.
Patience is a must for making your stay interviews successful. Forcing the agenda, interrupting silence, and becoming defensive lead the list of potholes you must avoid during each stay interview with your team. Learn tips to avoid these traps.
The most important actions happen after your employee leaves the room. Implement the tips provided to avoid breaking trust with your employee.
Please find the key forms used during Stay Interviews.